What does it mean when your Groupon is pending?
When a recent order’s status in your My Groupons page says “Processing” or “Pending,” the transaction has not processed.
How long do Pending Groupon take?
When your purchase is complete, we’ll send you a confirmation email. However, if your order has been marked “Processing” or “Pending” in My Groupons for more than two hours, or if the status changes to “Failed,” you’ll need to update your payment information.
How do I cancel a pending Groupon purchase?
How to Cancel an Order
- On mobile or desktop, navigate to Customer Support. Don’t have the mobile app? Download it here.
- Select the order you want to cancel.
- If your order is eligible for self-cancellation, you’ll see an option to Cancel Order.
- Follow the steps provided to complete cancellation.
How long does it take for Groupon to process a purchase?
Groupon typically processes refunds in 1-2 business days but it can take up to a maximum of two weeks.
Why does Groupon take so long to process?
If it remains listed as “Processing” after this point, then one of two things is going on: either your payment didn’t process properly, or there is a delay with the manufacturer. If there is a problem with the card you used, Groupon will keep trying to process your payment for 24 hours and then cancel your order.
Why does Groupon take so long to deliver?
Still Need Help? When you purchase multiple Groupon Goods items in the same order, some items may take longer to ship than others. Because our vendors and warehouses are located throughout the country, products from the same order may be shipped from different locations.
Do you have to wait 24 hours to redeem Groupon?
Once you have completed your purchase, you must wait 24 hours before redeeming your Groupon voucher. You do NOT need to wait 24 hours to redeem your Groupon voucher if your Groupon voucher is “Ready to Redeem“ on the Groupon website or mobile app.
Why are my purchases still pending?
A pending charge, also known as a ‘hold’, is an approved transaction that your issuer has yet to post to your account balance. This may be because a merchant wants to check you have enough funds available or you made the transaction outside of your issuer’s business hours.
How do I get a refund on Groupon app?
Select View Details option next to your order. Click Return Package. Print your prepaid mailing label and attach it to your package. Ship the item back to Groupon.
How do I track my order on Groupon?
If you don’t see an email, you can always check your order status in your account.
- Head to My Groupons on the website or Contact Customer Support on the app.
- Find the order in question.
- Select View Details (website) or View Order Details (app).
Can I use my Groupon right away?
Print the voucher if you want to use it right away. You can either print the voucher right away or it will be saved by the site in your deals section. Groupon also usually emails you the voucher, and you can print it directly from your email too.
How fast does Groupon ship?
What is standard shipping on Groupon? It is a service given by Groupon that will allow you to get your packages within the next 3 to 5 business days if you are inside the United States. This means that both, the retailer and the buyer must be inside the national territory to apply the standard shipping service.
