How do I contact AEP customer service?

Please call an AEP Energy Customer Care Representative toll free at 1-866-258-3782 regarding your account or general customer service needs Monday through Friday, 8:00 am – 7:00 pm and Saturday 9:00 am – 1:00 pm, Eastern Time.

What’s the number to Appalachian Power?

800.956.4237
NOTE: if you need to add someone to your account or change your name, please call us at 800.956. 4237.

How do I report a power outage to AEP?

Power outages and emergencies (such as a downed power line) should be reported to your local utility, AEP, for assistance. They can be reached toll-free at 1-866-223-8508 and are available 24 hours a day / 7 days a week.

Is Appalachian Power the same as American Electric Power?

AEP’s utility units operate as AEP Ohio, AEP Texas, Appalachian Power (in Virginia, West Virginia, and Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana and east Texas). AEP’s headquarters are in Columbus, Ohio.

Who owns AEP?

American Electric Power Company, Inc. and Columbus Southern Power Company own 39.9% and 4.3% of the stock, respectively, and the remaining 55.8% is owned by unaffiliated companies.

Does AEP take old refrigerators?

“It’s as easy as choosing a time for free pickup.” Older, outdated refrigerators and freezers consume 2-3 times more energy than newer, more efficient ones. AEP Ohio customers who want their older refrigerators or freezers picked up for recycling can call 1-866-899-9862 or visit

Who owns AEP Electric?

Where is AEP headquarters?

Columbus, OH
American Electric Power/Headquarters

Who do we call when the power goes out?

Downed Power Lines Never touch a downed or dangling wire or anyone or anything in contact with it. Always assume a downed line is still energized. Report any downed power lines immediately by calling the LADWP at 1-800-DIAL-DWP (1-800-342-5397). If you or someone else is in danger, call 911.

Is AEP a regulated utility?

One of the fund’s holdings is American Electric Power (AEP), an Ohio-based company that primarily operates regulated utilities.